This Privacy Policy describes how Glintek (“we,” “us,” “our,” or “Glintek”) collects, uses, and discloses information in connection with the use of our websites, mobile applications, and other products and services (collectively, the “Services”) that refer or link to this Privacy Policy.

INFORMATION WE COLLECT

We collect various types of information in connection with the Services, including:

• Information you provide directly to us. This may include personal data such as your name, email address, phone number, and other information you consent to provide when you use our Services, such as when you set up an account or link your apps such as Ringcentral, Whatsapp or other accounts to our Qonversation app.
• Information we collect about your usage. We collect information about how you use our Services, including your access time, device information, browser details, IP address, the web page you visited before accessing our Services, and your interactions with our Services.
• Information from third parties. We collect information from third parties, such as when you link your Whatsapp, Ringcentral, etc. accounts. This information is governed by the third party’s privacy policy.

HOW WE USE YOUR INFORMATION

We use the information we collect:

• To provide, personalize, and improve our Services.
• For marketing and advertising purposes.
• To communicate with you, including to respond to your comments or inquiries.
• To protect the security and integrity of our Services.
• As otherwise described to you at the point of collection or pursuant to your consent.

SHARING YOUR INFORMATION

We do not share your personal data with third parties without your consent, except in the following circumstances:

• Service Providers. We may share your information with third-party service providers who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, customer service, and support providers.
• Legal Compliance and Protect Rights. We may share your information to comply with applicable laws, regulations, legal processes, or government requests. We may also share your information to protect the rights and property of Glintek, our customers, our partners, and others. This includes enforcing our agreements, policies, and terms of use.

DATA SECURITY

At Glintek, we understand the importance of your personal information and go to great lengths to ensure the safety and confidentiality of your data. We employ a combination of technical and administrative safeguards designed to protect against unauthorized access, use, alteration, or destruction of the information we collect.

We use advanced encryption techniques to protect data during transit and when stored on our servers. Access to your personal information is limited strictly to authorized personnel who have a legitimate business need to access such information. Our systems are designed to prevent unauthorized users from gaining access to sensitive data and are continuously monitored for potential threats.

However, while we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we use reasonable efforts to protect your personal data, we cannot guarantee its absolute security. We encourage you to keep your account details and passwords confidential and secure.

In the event of a data breach that affects your personal data, we will take appropriate measures to investigate the situation, notify any individuals impacted in accordance with applicable law, and take steps to limit any further damage.

CHILDREN’S PRIVACY

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. If we do, we will post the revised version here and change the “last updated” date (the date it applies from) at the top of the policy.

CONTACT US

If you have any questions or concerns about this Privacy Policy, you can contact us at [email protected]